Geocgi Solution Engineers recently developed a work order dispatch application for the Heartland Cooperative(Co-op). This custom web application hosted within their on-premises ArcGIS Enterprise deployment allows dispatchers to group relative work orders into ‘batches’ and which are assigned to equipment in the field. This application gives the dispatcher the ability to perform several functions: such as view and filter current work orders in a table and the map, batch and assign work orders, and sequence work orders within batches. The functionality has improved dispatch workflow speed, data consistency, and visibility at all levels of management. Utilizing the ArcGIS Experience Builder framework and a custom API for communication to an IBM Db2 database, our Solution Engineers developed a custom widget that organizes these features and tools in one location for the dispatchers.
Heartland Co-op uses this application throughout their peak fertilizing seasons and have reported no issues with functionality. In addition to this dispatching application our Solution Engineers developed a historical work order viewer/analyzer application which uses some of the same custom widgets but also includes other charts and analytics for reporting. The Geocgi and Heartland Co-op partnership is now looking to the future planning enhancements to this application and development of other web-GIS applications. For more information on this project, please contact our Solutions Manager, Jesse Parker, email@example.com.